Effective Date: April 7, 2026
At Epik Estate (accessible at epikestate.com), we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our property, visitor, and parking management application.
1. Information We Collect
We may collect the following types of information:
- User Data: Name, email, phone number, role (e.g., property manager, resident, security staff).
- Property & Parking Data: Property addresses, unit numbers, parking space assignments, vehicle details, visitor logs, entry/exit timestamps.
- Visitor Management Data: Visitor names, contact information, check-in/out times, host details, and purpose of visit.
- Device & Usage Data: IP address, browser type, device ID, app activity logs, and access timestamps.
2. How We Use Information
We use collected information to:
- Manage properties, visitor entries, and parking allocations efficiently.
- Enhance security and monitor access to premises.
- Improve app performance, features, and user experience.
- Communicate important updates, alerts, or policy changes.
- Ensure data security and prevent unauthorized access or fraud.
3. Data Sharing
We do not sell or rent your personal data. We may share information only with:
- Service providers assisting in cloud hosting, database management, analytics, or security monitoring.
- Property owners or administrators who manage the specific property or parking facility you are associated with.
- Legal authorities if required by law or to protect legal rights.
4. Data Security
We use industry-standard security measures (encryption, access controls, secure servers) to protect your data. However, no method of electronic storage or transmission over the internet is 100% secure.
5. Data Retention
Your data is stored as long as your account remains active or as needed to provide property management services. Upon account deletion or termination of property association, we may retain certain information for legal, security, or compliance purposes.
6. User Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data (subject to legal or security obligations).
- Opt out of non-essential communications (e.g., newsletters or updates not related to property operations).
7. Children’s Privacy
Epik Estate is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app or website after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 support@epikestate.com